Privacy Policy

Last updated: February 1, 2026

1. Introduction

Hotel AI Assistant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered hotel email management platform.

2. Information We Collect

We collect information that you provide directly to us:

  • Account Information: Email address, password, and profile details
  • Hotel Information: Hotel name, address, room details, and pricing
  • Email Data: Emails processed through our platform for AI response generation
  • Usage Data: Information about how you use our services

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our AI email assistant services
  • Generate AI-powered email responses for your hotel
  • Improve and optimize our platform
  • Communicate with you about updates and support
  • Ensure security and prevent fraud

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

  • Supabase: For authentication and database services
  • OpenAI/AI Providers: For generating email responses
  • Email Service Providers: For email integration (Gmail, Outlook)

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@hoteladminai.com

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